Most delivery failures happen quietly
An SMS gets filtered by a carrier. A WhatsApp message sits unread. A voice call goes to voicemail. Individually, each failure is small — but across millions of messages, silent failures add up to real customers who never got the OTP, the delivery update, or the fraud alert they needed.
We built Siddhira so that failure on one channel is treated as an event to act on, not a dead end to shrug at.
Three things we hold ourselves to
Delivery is the product
We measure ourselves on messages that land, not messages that send. Every feature we build starts from that number.
Your rules, not ours
We don't hard-code a channel order or a single "best" strategy. You know your users and your risk tolerance better than we do.
Show the trail
Every reroute is logged and visible to you. If a message took three hops to land, you can see all three, not just the last one.
Seven years of getting messages delivered
Siddhira started with a single channel and a simple idea. Every milestone since has been about adding a new way for a message to get through, not just a new feature.
Founded in Hong Kong
Launched with a single-channel SMS API for regional e-commerce and fintech senders.
WhatsApp Business added
First fallback pairing shipped: SMS to WhatsApp, based on early customer feedback.
London office opens
Voice API launched alongside the new EMEA office, extending coverage into Europe.
1 billion messages routed
Crossed our first billion-message milestone across SMS, WhatsApp, and voice combined.
Fallback orchestration engine
Rebuilt channel switching as a first-class routing layer instead of per-channel retry logic.
RCS support, 100+ countries
Added RCS as a fifth channel and passed number coverage in over 100 countries.
190+ countries, 99.97% delivery
Now routing more than 6 billion messages a year, blended across all five channels.
Two offices, one platform
Hong Kong leads product and APAC carrier relationships; London leads EMEA sales and compliance. Engineering sits across both.
Hong Kong
15/F, One Taikoo Place979 King's Road, Quarry Bay
Hong Kong
London
20 Farringdon RoadClerkenwell, London EC1M 3HE
United Kingdom
A small, senior team
We hire deliberately rather than on a schedule. If you care about the difference between "sent" and "delivered," it's worth checking back.
Partner with Siddhira.
We work with systems integrators and platforms who want fallback messaging built into their own product.